Services
Your Strategic Partner
Introductory Consultation
An initial discussion where they find out as much as they can about your business. They agree where the business is and where it aims to be and how they can best help you achieve your goals & objectives.
Business Support & Development
They will discuss your current position and your objectives before assessing areas of development before they build a business plan to coach you to achieve your goals
Management solutions to ensure the effective running of your business, from the design and implementation of operational processes and procedures to full management of bar and catering provision.
Mystery Visit
A thorough look at your business from the perspective of your customer providing you with a valuable insite into your service.
A full report will be provided highlighting the areas of strengths & weaknesses in a measurable way that offers suggestions to consider to improve your service.
Services
Your Strategic Partner
Event Management
From initial concept to final delivery to post event reflection, they can help you run your event from just a few people to 1000's.
The team has extensive experience in delivering high quality events from grass roots to International Sporting Events plus Weddings, Conferences, Exhibitions, Live Entertainment, Festivals, and much, much more.
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Supplier Sourcing & Management
Using their extensive contact list built over many years, they can source a variety of suppliers within the hospitality industry that could meet your requirements. They can assist with contract negotiations, set agreements and continue to monitor performance using agreed key performance indicators.
In addition, they can also offer monitoring of outsourced facility management contractors.
Training & Coaching
Your team is the single most important area that could make or break your business. Give them the skills, confidence and abilities to deliver excellent service to your customers and then they will return again and again.
They can offer advice, support and coaching in a variety of areas within the hospitality industry from bar service & cellar management and event delivery & waiting on tables.